We have received consistently good service from the team at IP Exchange since they first came into the market. As they've grown as a business, they've successfully scaled-up but without losing the personal touch and excellent service that they started with. Would highly recommend them to any business looking for a communications and IT service provider.
Because Margaret is an absolute joy to deal with, if I ever have any issues she is there to answer my questions, deal with the issue quickly and with a lovely personality. In these days of generally poor customer service across the board, it is nice to have great service for a change.
Absolutely fantastic communications provider. Always willing to go above and beyond to help us and support us in our business. Never experienced any issues or outages. I would definitely recommend to friends, family, colleagues and clients.
Customer service is at the forefront of everything IPEX deliver. The sales team are tremendous, they listen to what the customer needs and share honest advice throughout the process. The continued support after install from Chris, Margaret, Reece and Tamara is what makes IPEX different to any other telecoms & IT provider. 100% recommend!
If only other companies had the same customer service level that IPEX has provided us with, then we would all be laughing. On the few occasions we have had problems with the system or broadband they have been efficiently dealt with by the team at IPEX.